Cancellation Policy

Order Cancellation

1. You have the option to cancel your order within 24 hours of placing it on our website, www.theimanstore.com

2. To initiate the cancellation process, please contact us at - +91 7893695150 or you can mail us with your cancellation request at imanstore2519@gmail.com.

Cancellation after 24 Hours

1. Should you wish to cancel an order after the initial 24-hour period, please contact our customer support through mail at imanstore2519@gmail.com as soon as possible. 

2. We will assess the feasibility of cancelling the order based on its current status. If the order has already been processed and shipped, cancellation may not be possible. In such cases, we recommend initiating a return or exchange process upon receiving the items.

Refunds

1. If your cancellation request is approved within the specified timeframe, we will initiate a refund for the canceled items. 

2. Refunds will be issued using the same payment method utilized during the initial purchase.

3. Please allow a reasonable processing time for the refund to be reflected in your account, typically within 5-10 business days.

Exceptions

1. Certain products or services may have specific cancellation policies that supersede this general policy. Such exceptions will be clearly communicated on the respective product or service page.

2. Please note that personalized or customized items may not be eligible for cancellation once production has commenced.

Changes to Cancellation Policy

1. We reserve the right to modify or update our cancellation policy at any time without prior notice.

2. Any revisions made will be effective immediately upon posting the updated policy on our website.

 

We strive to provide accurate product descriptions, images, and other relevant information to help you make informed purchasing decisions. However, if you have any questions or require further assistance regarding our cancellation policy, you can always reach out to us at - imanstore2519@gmail.com

At The Iman Store, we value your satisfaction, and we will do our utmost to ensure a smooth cancellation process should the need arise. Thank you for choosing us as your preferred online shopping destination.